VVF Support Request

To request assistance, select your role below. If you do not see your role here, do not use this form. Email info@vvf.virginia.gov instead.

Full Name

Enter your full name as it appears in WebFile.

WebFile Username

Enter your WebFile username.

WebFile Email Address

Enter the email address currently associated to your WebFile account.

Contact me at a different email address

Check this box if you wish to be contacted at a different email address than the one on file with your WebFile account.

Contact Email Address

Enter the email address to receive a response to this inquiry.

Confirm Contact Email Address

Claimant Support Issues

I need to update the email address for my WebFile account.

Complete 1-4 and click the "Submit" button.

1. WebFile Username

2. Current WebFile Email Address

3. New WebFile Email Address

4. Confirm New Email Address

I need to check the status of my claim.

Complete 1-5 and click the "Submit" button.

1. Claim Number

2. Victim Name

3. Your Name

4. Your Email

5. Confirm Email

I need to know if my documents were received.